For Pick Up or Drop from or to Airport or Railway Station cancellation received within 24 hrs. from the schedule time will be non refundable. City Sightseeing or excursion tour if cancelled within 48 hrs. of the scheduled time will attract 50% retention charge. For Out station travel if cancelled within 48 Hrs. of scheduled departure, minimum 1 day charges of the vehicle type will be deducted. Cabking, will charge 5% of the total transaction amount as a processing charge for all cancellations above and beyond the charges by the hotel. Cancellation will only be carried and accepted through the process via. our web site/Email. We do not accept cancellations over phone. To request a refund, simply contact us with your Booking Details. All refunds will be processed in timely manner. Once the refund instructions leave our office it can take anywhere from 2-21 working days for the proceeds to arrive in your account.